Legal
Terms of use
The terms that apply when you use the Pioneer Pharma website.
1. Acceptance of these terms
These terms of use ("Terms") govern your access to and use of the Pioneer Pharma website ("Website"). By accessing or using the Website you agree to be bound by these Terms and by our Privacy policy. If you do not agree, please do not use the Website.
The Website is operated by Pioneer Pharma, WestBurry Office Tower 1, 3rd Floor, Invox Business Center, Dubai, United Arab Emirates ("Pioneer Pharma", "we", "us").
2. Purpose of the Website
The Website provides general information about Pioneer Pharma and the consultancy, engineering, regulatory, quality and sourcing services we offer. It is intended for business and professional users.
3. Permitted use
You may view, download and print pages from the Website for your own business use, provided you keep all copyright and proprietary notices intact. You must not:
- use the Website in any way that is unlawful, fraudulent or harmful, or in breach of any applicable law or regulation, including the laws of the United Arab Emirates;
- attempt to gain unauthorised access to the Website, the server on which it is hosted, or any connected system;
- introduce viruses, malware or other harmful material;
- use automated tools to scrape, copy or extract content from the Website beyond what search engines do in the ordinary course of indexing;
- submit false, misleading or abusive information through the contact form;
- reproduce, republish or commercially exploit any part of the Website without our prior written consent.
4. Intellectual property
The Website and its content, including text, graphics, logos, the "Pioneer Pharma" name and the capsule "P" symbol, page layouts and underlying code, are owned by or licensed to Pioneer Pharma and are protected by copyright, trademark and other intellectual property laws. Except as expressly permitted in these Terms, no part of the Website may be copied, adapted or distributed without our written permission.
Third-party names, logos and trademarks that appear on the Website belong to their respective owners and are used for identification purposes only.
5. Information you send us
When you contact us through the Website, you confirm that the information you provide is accurate and that you are entitled to share it. We treat enquiries as confidential business correspondence, but you should not send us trade secrets or sensitive personal data through the contact form; use a written confidentiality agreement for such material. Personal data you submit is handled as described in our Privacy policy.
6. Accuracy of information
We take care to keep the Website accurate and up to date, but we make no representation or warranty, express or implied, that the content is complete, accurate, current or free from errors. Regulatory requirements change frequently, and descriptions of services, standards and past projects are provided for general information only. We may change, suspend or remove any content at any time without notice.
7. Third-party links and embedded content
The Website may contain links to third-party websites and embedded services (such as the map on the contact page). These are provided for convenience. We do not control them and are not responsible for their content, availability or privacy practices. Linking does not imply endorsement.
8. Limitation of liability
The Website is provided "as is" and "as available". To the fullest extent permitted by applicable law, Pioneer Pharma, its owners, employees and agents exclude all liability for any loss or damage, whether direct, indirect, incidental or consequential, arising out of or in connection with your use of, or inability to use, the Website or any reliance placed on its content.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud.
9. Availability
We do not guarantee that the Website will be available at all times or free from interruption. We may suspend access for maintenance or for reasons outside our control without liability to you.
10. Governing law and jurisdiction
These Terms and any dispute arising out of or in connection with them or the Website are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have exclusive jurisdiction to settle any such dispute, without prejudice to any mandatory consumer protection rules that apply in your country of residence.
11. Changes to these terms
We may revise these Terms at any time by updating this page. Your continued use of the Website after changes are posted means you accept the revised Terms. The date at the top of the page shows when the Terms were last updated.
12. Contact
Questions about these Terms can be sent to info@pioneerpharma-uae.com or to Pioneer Pharma, WestBurry Office Tower 1, 3rd Floor, Invox Business Center, Dubai, United Arab Emirates.